INSURET - Observatory on the Insurance Market

Unit Director: Patrizia Contaldo

The insurance industry faces broad challenges, ranging from innovations in national and European regulation to the impact of new technology. 

The Observatory on the Insurance Market - INSURET investigates these changes and challenges, together with those arising from regulatory innovations.

Insurance companies support INSURET and also provides suggestions for the research agenda and are involved in the closed-door meetings organized by the Observatory.

INSURET has also collaborated with IVASS (the Italian institute for insurance supervision) in a project to make the language of insurance contracts more simple and clear.

In the past, INSURET collaborated with ANIA’s (the Italian National Association of Insurance Companies) Customer Satisfaction Observatory to produce and present their report on Customer Satisfaction in the Italian Insurance Market.

Moreover, together with Baffi’s Financial Education Unit the Observatory has been involved in a multi-year cooperation with Fondazione ANIA-Forum dei Consumatori on the insurance education project “Io e i rischi” aimed at improving the ability of individuals to consciously manage individual risks and at improving individuals’ competencies on insurance and pension planning.

The research team also conducts ad-hoc research projects for individual institutions in the areas of both insurance markets and pension funds and regulation (continuing the activity of the former Insurance and Pension Funds Division of the Center).